Relationship Manager
Join our team as a Relationship Manager, building long-lasting client relationships, supporting key accounts, communicating progress, tracking account metrics, and helping grow opportunities within assigned territories.
We are looking for a Relationship Manager to build and maintain long-lasting client relationships, develop trusted advisor relationships with key accounts, communicate progress to stakeholders, track account metrics, and support growth opportunities.
Company Description
Breinrock is a global premium fintech brand offering a comprehensive portfolio of modern payment solutions for corporate and individual clients. The company delivers dedicated IBANs, local and international payments, multicurrency accounts, built-in foreign exchange, and prepaid cards.
Breinrock focuses on custom neo-banking solutions that adapt to rapidly changing financial needs. A commitment to excellence, superior service, and understanding client requirements is at the core of its operations. Team members join a fast-moving environment where innovation in digital banking is strongly encouraged.
Our team members in Dubai, London, Zug, Prague, Toronto and Limassol are working 24/7 in order to deliver world-class service to our clients!
Role Description
The Relationship Manager is responsible for managing client relationships, supporting key accounts, communicating client progress and needs, preparing account reports, tracking key account metrics, assisting with escalations, and collaborating with sales teams to grow opportunities.
Responsibilities
Build and maintain strong, long-lasting client relationships.
Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
Ensure the timely and successful delivery of solutions according to customer needs and objectives.
Clearly communicate the progress of monthly and quarterly initiatives to internal and external stakeholders.
Forecast and track key account metrics, including quarterly sales results and annual forecasts.
Prepare reports on account status.
Identify and grow opportunities within the assigned territory.
Collaborate with sales teams to ensure growth.
Assist with high-severity requests or issue escalations as needed.
Maintain regular client contact to address questions and concerns.
Request information necessary to properly complete testing and administration of the plan.
Assist with and provide backup for other accounting functions as needed.
Support special projects as assigned.
Ready to apply?
Send us your application for the Relationship Manager role and our team will be in touch.