Operations Specialist
Join our Limassol team as an Operations Specialist, supporting day-to-day operations, improving processes, managing projects, reporting on operational performance, and coordinating across departments.
We are looking for an Operations Specialist to join the Breinrock team in Cyprus. This role supports the smooth and efficient functioning of day-to-day operations through operational planning, process improvement, project management, data reporting, team coordination, compliance, and risk management.
Company Description
Breinrock is a global premium fintech brand offering a comprehensive portfolio of modern payment solutions for corporate and individual clients. The company delivers dedicated IBANs, local and international payments, multicurrency accounts, built-in foreign exchange, and prepaid cards.
Breinrock focuses on custom neo-banking solutions that adapt to rapidly changing financial needs. A commitment to excellence, superior service, and understanding client requirements is at the core of its operations. Team members join a fast-moving environment where innovation in digital banking is strongly encouraged.
Our team members in Dubai, London, Zug, Prague, Toronto and Limassol are working 24/7 in order to deliver world-class service to our clients!
Role Description
The Operations Specialist is a key member of the Breinrock team in Cyprus, responsible for ensuring the smooth and efficient functioning of day-to-day operations.
This role involves a combination of strategic planning, process improvement, and hands-on execution to drive operational excellence.
The Operations Specialist works closely with various departments to streamline processes, enhance productivity, and maintain high standards of service.
The role is based in the Breinrock office in Limassol, Cyprus.
The work environment is fast-paced and dynamic, requiring the ability to manage multiple tasks and priorities simultaneously.
Responsibilities
Operational Planning and Execution
Develop and implement operational plans to support business objectives.
Coordinate with cross-functional teams to ensure alignment and execution of operational strategies.
Oversee day-to-day operations, ensuring tasks are completed on time and to a high standard.
Process Improvement
Identify areas for process improvement and implement changes to enhance efficiency and productivity.
Conduct regular reviews of existing processes and recommend modifications to streamline operations.
Collaborate with the team to implement new tools and technologies that improve operational capabilities.
Project Management
Lead and manage operational projects from initiation to completion.
Ensure projects are delivered on time and within budget.
Develop project plans, set milestones, and monitor progress to ensure successful outcomes.
Communicate project updates to stakeholders and address any issues or risks promptly.
Data Management and Reporting
Collect, analyze, and interpret operational data to identify trends and insights.
Prepare regular reports and dashboards to provide visibility into operational performance.
Use data-driven insights to inform decision-making and drive continuous improvement.
Team Coordination and Support
Provide guidance and support to team members to ensure operational tasks are completed effectively.
Facilitate communication between departments to ensure seamless coordination and collaboration.
Assist in training and development initiatives to enhance the skills and capabilities of the operations team.
Compliance and Risk Management
Ensure compliance with all relevant regulations, policies, and procedures.
Identify and mitigate operational risks to protect the company's interests.
Participate in audits and reviews to ensure adherence to standards and best practices.
Performance Metrics
Key performance indicators for this role include:
Operational efficiency metrics
Project delivery timelines
Process improvement outcomes
Team satisfaction
Reporting Structure
The Operations Specialist reports directly to the Head of Operations and Deputy Head of Operations and collaborates closely with other department heads and team members.
Professional Development
Breinrock is committed to the professional development of its employees and offers opportunities for training, mentorship, and career advancement.
Notes
Contract type: Indefinite time contract
Probation period: 6 months
Ready to apply?
Send us your application for the Operations Specialist role and our team will be in touch.